The AT&T Fiber router is a modern technological oddity. Fiber internet is considered the future of internet access. Which is all fine and good. But when it only blinks red, there aren’t many things that could possibly be wrong. Right?

When I first got my router, it looked kinda cool. It’s a big white box with all kinds of ports that I’ll never use. If it’s meant to be used for fiber internet access, then why all the extra ports? I haven’t had to directly connect an ethernet cable to a router since the early oughts! And work, but that’s a different story.

In any case, I let customer service know, and all they knew what to do was to send a router. But when that showed a blinking red light, too, I had to call again. This time I caught a lovely chap with a cockney accent that I was definitely not accustomed to hearing.

Listening issues aside, we both figured out that the line wasn’t reaching all the way outside. Another technician was set to arrive. And that turned out to be true! The 1500’ cable that lead to the outside was snapped in two.

So who am I to criticize a big box conglomerate? I am but one of millions of opinionated voices, and I now have access to the internet; that’s who I am. Why does a “future cable” have to be so thin and vulnerable? I’ll have to do some research and find out. I’d like to know more about this.